Assigned Readings:

Chapter 5. Motivating Behavior
Initial Postings: Read and reflect on the assigned readings for the week. Then post what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding in each assigned textbook chapter.Your initial post should be based upon the assigned reading for the week, so the textbook should be a source listed in your reference section and cited within the body of the text. Other sources are not required but feel free to use them if they aid in your discussion.

Also, provide a graduate-level response to each of the following questions:
The goal of this exercise is to give you practice aligning individual and organizational goals and thinking like a manager in managing employee motivation.

Imagine that you are the manager of Threads, a new high-end, retail clothing store. Your company’s business strategy is to provide high-quality customer service and high-quality products. You are not the cheapest store in town, but you expect your employees to create a service-oriented atmosphere that customers will be willing to pay a little extra for.
You recognize that your sales staff will be essential to your store’s success. You want to create a system that motivates them to help create a competitive advantage for your business. Because this is your first store, you have some latitude to decide how to best motivate your staff. Market competitive starting salaries have already been established, but you have decided to allocate 10 percent of the store’s profits to use to motivate your sales staff in any way you see fit.

Discuss your answers to the following questions.
What behaviors would you want from your sales staff?

What goals would you set for your sales staff, given your answer to question 1?

What type of system would you set up to reward these behaviors?
What challenges would you be on the lookout for? How would you proactively address these potential challenges to prevent them from happening?

 

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