Review your classmates’ posts and respond to at least 1 in a minimum of 150 words.
Explain why you agree or disagree. Then, share an example from your professional experience to support your assertions. The student writes the following; My response to the case is that Russ Saffold should absolutely intervene to help his team navigate the current crisis.
As a leader, his role extends beyond delegation; he must actively foster an environment where team members can collaborate effectively. Based on
Northouseās (2022) framework for team leadership, Saffold should employ an internal relational leadership action by addressing conflicts, building commitment, and coaching his team through this critical period. By acting as a facilitator, he can guide the team toward a constructive dialogue that fosters mutual respect and resolution.
His intervention should be structured, ensuring each team member feels heard while keeping the team’s objectives aligned with the organizationās broader vision.
As a sixth-grade English teacher with two years of teaching experience and eight years in customer service,Ā have learned the importance of communication, collaboration, and conflict resolution. In both the classroom and the workplace, fostering an inclusive and cooperative environment is critical for success. Just as I facilitate discussions among students to encourage thoughtful dialogue and mutual understanding, Saffold must create an atmosphere where all voices are valued, and teamwork is prioritized.
Team members also have a responsibility to take leadership actions. Effective teamwork requires accountability, open communication, and conflict resolution strategies. They should engage in active listening, seek common ground, and work collaboratively toward a resolution. Applying the transformational leadership model (Bass & Riggio, 2006), team members should embrace intellectual stimulation by considering diverse perspectives rather than rigidly defending their positions.
WhenĀ guide my students in analyzing literature, encourage them to think critically and engage with different viewpoints, an approach that is equally valuable in professional settings. Regarding the debate on outsourcing IT, Saffold should adopt a balanced approach by gathering data to objectively assess both viewpoints. Conducting a cost-benefit analysis and presenting findings transparently can help shift the discussion from an emotional argument to a fact-based decision. Furthermore, he should foster a participative leadership style, involving team members in the decision-making process to enhance their investment in the outcome (Kellerman, 2008). In the classroom,Ā have found that students engage more actively when they feel their input matters. Similarly, involving employees in decision-making can improve morale and commitment.
The characteristics of team excellence currently lacking within this team include a clear unified vision, effective conflict resolution, and trust among members (Northouse, 2022). The team seems divided, which hinders performance and morale. Saffold should work to reestablish a shared goal, promote open dialogue, and build psychological safety within the group. In my teaching experience,Ā have seen how establishing a classroom culture of respect and inclusion fosters student success.
Likewise, a strong organizational culture will improve team effectiveness. By integrating leadership principles with my background in education and customer service,Ā recognize the need for patience, adaptability, and collaboration in resolving conflicts. Saffold must prioritize these values to help his team navigate this crisis successfully.
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